Make Your Systems Work as One.

Website Integration Services

Your website shouldn’t be an island. We build custom API and webhook integrations that connect your site to your POS, CRM, payments, shipping, and communication tools — so data flows automatically, and nothing gets typed twice.

What is Website Integration?

Website integration is the practice of connecting your website to the other systems that run your business — your point of sale, CRM, payment gateway, shipping carriers, and communication tools — so information moves between them automatically.

Most business websites operate in isolation. Orders get re-typed into the POS. Customer details live in three different systems. Online stock drifts out of sync with the shelf. Every one of those gaps costs time, causes errors, and frustrates customers.

At GNA Solutions, we build these connections ourselves using each platform’s API and webhooks — not just off-the-shelf plugins. That means we can handle many of the edge cases generic connectors struggle with. And because we’ve been developing on WordPress, WooCommerce, and Shopify since 2011, every integration is designed around how your business actually operates.

The result: your website stops being a brochure, and starts being part of your operations.

What We Connect

The Systems Your Website Should Talk To

If it has an API or supports webhooks, there's a good chance we can connect it. Below are the integration categories we work with most, ranging from systems we've delivered in production to ones we've scoped and can build.

POS & Inventory Sync

Pospal · Square · WooCommerce · Shopify

Products, categories, stock, members, and orders flow both ways between your point of sale and your online store — automatically, in real time.

Payment Gateways

Stripe · PayPal · Afterpay

Configured properly, not just switched on — fraud and Radar rules, payment method control, and checkout flows optimised for conversion.

CRM & Industry Platforms

Zoho · VaultRE · HubSpot

Enquiries, property listings, and client data sync the moment they change in your CRM — no manual re-entry, no stale information.

Email & SMS Systems

Twilio · SendGrid · Amazon SES

Transactional email and SMS that actually reach your customers — with sender authentication, deliverability hardening, and automated notifications.

Documents & Compliance

DocuSign · AML/KYC Screening

E-signature workflows and identity or sanctions screening built directly into your website — contracts signed and checks completed without leaving the page.

Shipping & Logistics

TNT · AusPost · Multi-Carrier

Live shipping rates at checkout, automated tracking updates, and custom delivery date scheduling — connected straight to your store.

The Process

How We Build an Integration

Every integration follows the same disciplined path — so you know exactly what syncs, how often, and what happens when things go wrong, before a line of code goes live.

1 Discover

Systems & Data Mapping

We map your platforms, data flows, and the manual double-handling that shouldn't exist — and confirm what each system's API can actually do.

2 Scope
FIXED SCOPE

Fixed-Scope Proposal

A clear proposal covering what syncs, how often, in which direction, and how errors are handled — agreed before we build anything.

3 Build
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STAGING

Build & Test with Real Data

Developed and validated on staging with your real product, and order data — before anything touches your live site.

4 Support

Launch, Monitor & Maintain

Deployed with error logging. Ongoing maintenance plans are available to keep it running as APIs change.

The GNA Difference

Built by developers — not plugin installers.

Off-the-shelf connectors break on edge cases. We write the integration code ourselves and design it around how your business actually works — with maintenance plans available to keep it running as platforms change.

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Custom-Built for Your Workflow
Generic connectors assume every business works the same way — yours doesn't. We develop against each platform's API directly, handling the details that break off-the-shelf tools: pagination quirks, ID precision, rate limits, and API changes. Our flagship POS sync has been refined through more than 20 production versions in response to real operational needs.
Website
POS / CRM
Bi-Directional, Real-Time Sync
One-way data pushes go stale. We build with webhooks and scheduled sync so data flows in both directions — a sale in-store updates your website stock instantly, and an online order lands in your POS ready to fulfil. Products, categories, pricing, members, and orders stay consistent across every system — built to handle large, high-SKU catalogues reliably.
Monitoring
Monitored & Maintained
Every build includes logging and audit trails written back to your orders, so if something needs investigating, the record is there. Active monitoring, alerting, and ongoing maintenance as third-party APIs change aren't automatically included — they're available as a separate maintenance plan, so you can choose the level of ongoing support that suits your business.

VALUE
CREATION STORIES

Stop Copying Data Between Systems.

Tell us what your website should talk to — and we’ll tell you exactly how we’d connect it, including timeline and cost.